{"id":585,"date":"2018-11-16T22:49:43","date_gmt":"2018-11-16T22:49:43","guid":{"rendered":"https:\/\/rentals.ca\/blog\/?p=585"},"modified":"2019-06-13T16:56:44","modified_gmt":"2019-06-13T16:56:44","slug":"how-to-show-a-rental-property-to-a-tenant","status":"publish","type":"post","link":"https:\/\/rentals.ca\/blog\/how-to-show-a-rental-property-to-a-tenant","title":{"rendered":"How to Successfully Show a Rental Property to a Tenant"},"content":{"rendered":"<p><span style=\"font-weight: 400;\">After you <a href=\"https:\/\/rentals.ca\/blog\/uncommon-ways-to-attract-new-tenants\">successfully advertised your rental property<\/a>, interested renters will start contacting you to see the unit in person. \u00a0Learning how to successfully show a rental property can make the difference between retaining the perfect tenant or just settling for whoever decides to sign the lease.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">That said, it\u2019s important to remember that at this stage, the potential tenant is also screening you and your property to see if it\u2019s a right fit. \u00a0It\u2019s therefore critical that you make a good impression. Consider it an interview for your rental property!<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this article, we\u2019ll go over the steps a successful landlord needs to do to prepare for a rental visit. <\/span><\/p>\n<h2><b>While You\u2019re Booking the Appointment<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As your setting up the appointment with the tenant, you should start your tenant screening process. \u00a0A few questions strategically slipped in can screen non-qualifying tenants from the beginning. Why waste time showing the unit to someone who doesn\u2019t fit your criteria?<\/span><\/p>\n<h2><b>Quickly Respond to Communications and Be Flexible<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Remember that your prospect is also evaluating you. \u00a0As you\u2019re setting up the appointment, respond quickly to questions regarding directions and parking (if done by text or email).<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Although you should always book visits during daylight (more on that later), bear in mind that tenants have day jobs. \u00a0Try to be flexible and attempt to accommodate the renter. <\/span><\/p>\n<h2><b>Do Your Homework Before the Showing<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It goes without saying that the property should be in rentable condition before you show it. \u00a0Any repairs need to be completed already.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The same applies to cleanliness. \u00a0The tenant shouldn\u2019t see any dust or dirt.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Finally, <\/span><a href=\"https:\/\/www.rentometer.com\/articles\/easy-ways-to-boost-the-curb-appeal-of-your-rental\"><span style=\"font-weight: 400;\">ensure curb appeal is up to standard<\/span><\/a><span style=\"font-weight: 400;\">. \u00a0Nothing spells out bad landlord to a potential tenant than an overgrown garden.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Potential tenants need to be able to picture themselves in your rental. \u00a0If it looks run down, dirty or in need of maintenance, it\u2019ll be hard for the tenant to see the positive features of the rental.<\/span><\/p>\n<h2><b>Arrive Early and Prepare the Rental for the Visit<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It\u2019s not because you left the property in good condition that it\u2019ll remain that way for the next visit. \u00a0Arrive early and inspect every room for cleanliness. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">While you\u2019re inspecting the unit, it\u2019s also a good time to prepare the unit for the showing. \u00a0Here are a few action items: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><b>Get the air circulating:<\/b><span style=\"font-weight: 400;\"> there\u2019s nothing worse than stale air.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Adjust the temperature: <\/b><span style=\"font-weight: 400;\">the tenant needs to feel comfortable.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Turn on all the lights:<\/b><span style=\"font-weight: 400;\"> this creates a sense of security in the unit (if showing at night) .<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Open all main doors, close all closet and cabinet doors:<\/b><span style=\"font-weight: 400;\"> the unit needs to look organized.<\/span><\/li>\n<li style=\"font-weight: 400;\"><b>Flush toilets:<\/b><span style=\"font-weight: 400;\"> if water sat a long time, algae may have formed.<\/span><\/li>\n<\/ul>\n<h2><b>Make a Good First Impression<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Remember that the tenant is screening you as well as visiting the rental. \u00a0When the tenant arrives, you need to make a great first impression. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">That doesn\u2019t mean you have to dress in suit and tie. \u00a0But at least be cleanly dressed.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">You can make yourself look more professional by bringing a clipboard or document holder with you. \u00a0Nothing spells organization more than someone who arrives with all the documentation ready to go. Bring with you the following: <\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A copy of the standardized lease for the tenant to bring home. <\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">A checklist of positive points about the rental you want to show the tenant.<\/span><\/li>\n<li style=\"font-weight: 400;\"><span style=\"font-weight: 400;\">Points to cover with the tenant as part of your screening process.<\/span><\/li>\n<\/ul>\n<h2><b>Use the Power of Positive Priming<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Throughout the interview, avoid using negative sentences with the tenant. \u00a0A phrase like \u201cyou can\u2019t make noise past 10PM\u201d could be said as \u201cwe want a tenant that considers the neighbors by maintaining a peaceful environment\u201d.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">While this may sound like new-age politically-correct speech, <\/span><a href=\"https:\/\/www.linkedin.com\/pulse\/20140630173730-167751808-psychological-priming-for-sales-success\/\"><span style=\"font-weight: 400;\">it\u2019s actually a powerful sales tactic<\/span><\/a><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">By using positive sentences you\u2019re priming the tenant to think in pros rather than cons about your unit.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In competitive rental markets, this subtlety can make the difference between signing and losing a tenant.<\/span><\/p>\n<h2><b>Ask Questions During the Visit<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Since you have the potential tenant in front, why not use the opportunity to ask questions that are part of your tenant screening process? \u00a0The in-person interaction lets you gauge the reaction and ask follow-ups when appropriate.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Asking questions is also a great way to make the tenant feel like you care about your rental and the people that live in it.<\/span><\/p>\n<h2><b>Know and Casually Pitch the Unit\u2019s Selling Points<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Make a list of each room\u2019s best feature. \u00a0During the tenant visit, casually bring them into the conversation with the tenant.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Don\u2019t overdo the sales game though: potential tenants can figure it out on their own. \u00a0Mention the feature and let them picture how it will fit in their daily lives.<\/span><\/p>\n<h2><b>Give Space When Necessary<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Once you\u2019ve shown one room or part of the property, back off and let the tenant explore on his or her own. \u00a0In every room, the tenant is trying to picture his or her life. Nothing breaks the imaginative process more than a stranger continuously talking. \u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Just stay back and be there to answer any question your visitor may have.<\/span><\/p>\n<h2><b>Inform Potential Tenant of Next Steps<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">As the visit wraps up and if the potential tenant made a good impression, let your guest know what the next steps in the rental process will be. \u00a0If you plan on calling the tenant\u2019s current employer and running a credit check, let them know you\u2019re going forward with that. Remember to give timelines and call back dates.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This serves two purposes.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">First, you\u2019re showing the potential tenant that you\u2019re organized and have a process. \u00a0This adds to your credibility as a professional landlord.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Second, you\u2019re increasing your odds of sealing the deal if the potential tenant was on the fence about the property. \u00a0It\u2019s a sort of used car salesman tactic: don\u2019t ask if they like the beat up car, just show it and start filling the paperwork.<\/span><\/p>\n<h2><b>Use the Opportunity to Validate Information from the Tenant Screening Process<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Depending on how you set up your tenant screening process, now is the perfect time to validate their photo ID and collect any documentation the potential tenant needed to have prepared.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">It\u2019s also a good opportunity to validate information you previously collected over the phone from the potential tenant. \u00a0Here, you can ask the same questions spun in a different way and see if the answers are consistent.<\/span><\/p>\n<h2><b>Thank the Potential Tenant for Visiting the Unit<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">If you used positive priming throughout the interview, now\u2019s the time to wrap it all up. \u00a0Thank the potential tenant for having come out and visited the unit. Let the tenant know that you\u2019ll be in contact soon.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Again, if the tenant was on the fence about the property, making yourself approachable and personable could make the difference between sealing the deal or having to start the process all over again.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>After you successfully advertised your rental property, interested renters will start contacting you to see the unit in person. \u00a0Learning how to successfully show a rental property can make the difference between retaining the perfect tenant or just settling for whoever decides to sign the lease. That said, it\u2019s important to remember that at this [&hellip;]<\/p>\n","protected":false},"author":20,"featured_media":588,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_et_pb_use_builder":"","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"categories":[5],"tags":[],"coauthors":[38],"class_list":["post-585","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-landlords"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>How to Successfully Show a Rental Property to a Tenant<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/rentals.ca\/blog\/how-to-show-a-rental-property-to-a-tenant\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"How to Successfully Show a Rental Property to a Tenant\" \/>\n<meta property=\"og:description\" content=\"After you successfully advertised your rental property, interested renters will start contacting you to see the unit in person. \u00a0Learning how to successfully show a rental property can make the difference between retaining the perfect tenant or just settling for whoever decides to sign the lease. 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